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Privacy Policy

Who We Are

Our website address is: https://samplerun.com.We software to help laboratories and their customers track orders and samples as they are being tested.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.


Privacy Policy for SaaS Tracking Software

Information Collection and Use

SampleRun collects personal information necessary to provide our SaaS tracking services. This includes but is not limited to:

  • Names
  • Email addresses
  • Company information
  • Sample data and test results

This information is used to manage and track samples, orders, and test results, and to communicate with users regarding their accounts and services.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and regular security audits to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain personal data for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary based on the type of data and the purpose for which it was collected.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with:

  • Lab Partners to facilitate testing services
  • Service providers that assist with our business operations
  • Authorities if required by law

User Rights

Users have the right to access, correct, or delete their personal data at any time. Users can also request a copy of their personal data or object to the processing of their data under certain circumstances. To exercise these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

Contact Information

If you have any questions about this Privacy Policy, please contact us.